Frequently asked questions

Do you offer shipping?

We offer shipping via USPS Media Mail, including package tracking.



What are your pickup options?

We partner with community establishments to offer several free pickup options around Chicago. You should select the date and location that is most convenient for you as part of your checkout process.



What happens if i miss my selected pickup option?

No problem! We will contact you within 24 hours of the scheduled pickup to arrange another pickup or shipping option.



How are your books so affordable? What kind of books do you sell?

To offer competitive pricing, 51st Ward Books sells books that were excess inventory and store returns that we purchased directly from various publishers. These books are new and in good reading condition and will, in most cases, have a small dot or line on the edge of the book to signify it is a discounted title. Occasionally minor damage will be present due to shipping.



Do you offer refunds?

Due to the limited amounts of inventory, all sales are final. However, if individual books are significantly damaged during shipping, customers have the option of receiving a prorated store credit (based on value within bundle and at the discretion of 51st Ward Books) toward a future purchase or a merchandise replacement (if available).



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